Knollwood Nursing Center is pleased to announce that it has received a “Deficiency Free” result on its annual survey this week by the Massachusetts Department of Public Health. This is the second consecutive year for the superior performance rating for Knollwood and its third since 2009. The rigorous survey, which is conducted over several days, covers almost 200 quality, safety and performance issues such as medication management, proper skin care, assessment of resident’s needs, respect for residents rights and dignity, food service, environment and administration. Surveys are always unannounced.
With increasingly stringent regulations, achieving the deficiency-free rating is exceedingly difficult. These surveys, and their subsequent ratings, are a useful tool for current and prospective residents, their families, and health care practioners to make informed choices about the quality of a long-term care facility.
Please join in with all of the Salem Community – Knollwood and Briarwood residents, families, and friends in saluting the Staff at Knollwood for their achievement. Administrator Pat Foley-Martel and Nursing Director Michelle Malkoski cite the professionalism and teamwork of their caring staff members for the outstanding result.
During the last three years, the Department of Public Health found only 17 out of 431 nursing homes deficiency-free in Massachusetts. We are so proud that Knollwood is one of the 17.